Mastering the Art: Dealing with Difficult Telephone Calls | NNTC
Explore expert strategies and practical tips for navigating challenging telephone conversations with finesse. Learn how to deftly manage emotions, diffuse tensions, and turn difficult calls into opportunities for positive outcomes. Join us at NNTC to enhance your communication skills and conquer every call with confidence.
https://nntc.org.uk/dealing-wi....th-difficult-telepho
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