When a robotic cleaner isn't doing its job or is acting up, it’s important to know how to troubleshoot. Having the right information allows pool owners to keep their robotic cleaner running smoothly and help them get the best return on investment.

The main components of a robotic pool cleaner are the vacuum, brushes, wheels and tracks. Check these regularly to make sure they’re in good working condition. Look for signs of wear, cracking and other damage. Replace them if necessary. Brushes, scrubbers and a tail or sweeper on the cleaner should also be checked frequently. These are a critical part of the cleaning process and should be cleaned out as well to remove any debris clogging them up.

Robotic cleaners move through the pool’s floor and walls using brushes, wheels or tracks (depending on the model) that grab dirt and debris, directing it to an internal filter bag. The brushes, which resemble paint rollers, are located on the front and back of the machine to remove dirt and contaminant particles from the pool floor and walls. Wheels or tracks provide traction and allow the robotic cleaner to move over diverse surfaces with ease. If they are dirty or worn, a robot may not move as efficiently.

It’s also important to know that all robotic cleaners rely on the pool's booster pump and self-contained filter for power, water flow and debris collection. Knowing this can help clients understand what issues are covered by the manufacturer’s warranty and how to diagnose problems, saving them time and money in the long run.

One of the biggest problems with robotic pool cleaners is their tendency to get stuck on or around ladders and handrails. Depending on the model, this can be corrected by adjusting thrust jets or adding hose weights or floats to alter the cleaner’s path or direction. Ladder guards can also be used to prevent a cleaner from getting under or around ladder rails.

The last common issue with robotic cleaners is a slow or incomplete cleaning cycle. This could be due to the cleaner being obstructed by objects in the pool or by a problem with its sensors. It’s also important to ensure the cleaning cycle is completed by allowing it to finish its run before turning off your pool's pumps.

If your robotic cleaner isn’t working properly, bring it to your nearest Leslie’s store and we will diagnose the problem for FREE! We’ll even repair it if needed. It’s just another way we help our customers save money, time and headaches. Call today to schedule an appointment.