In this technological driven era, the healthcare industry is witnessing a digital revolution where the world is rapidly moving toward the adoption of advanced technology in healthcare facilities, especially Asia-Pacific region. The region is home to emerging economies such as China and India, these countries are considered the fastest-growing in the region for patient experience technology mainly due to increasing government as well as private efforts for rapid digitalization of the healthcare system.For instance, on 15 August 2020, the PM of India Shri Narendra Modi announced the launch of a pilot project named Ayushman Bharat Digital Mission aims to develop the backbone necessary to support the integrated digital health infrastructure of the country.
Further,the APACPatient Experience Technology Marketis expected to grow at a strong CAGR of 26.0% during the forecast period (2022-2028).The increasing population in the region becoming a major concern for healthcare facilities in dealing with the rising number of patients and hospitalization cases, resulting in the increasing integration of technology to improve the patient experience. Further, the market players are also launching their products in the market also becomes an important factor in the growth of the market in Asia-Pacific.
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APAC Patient Experience Technology Market Revenue (2020-2028)- USD Mn
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Based on components, the market is segmented into digital patient engagement, patient contact center tracking, patient contact centers, patient experience surveys, patient live chat engagement, and others. Amongst these, the patient experience surveys segment is expected to witness fast growth during the forecast period. Patient experience surveys are an essential component of patient experience technology, as they enable healthcare providers to collect feedback directly from patients about their experiences with various aspects of their care.The rising number of outpatients and the rising in hospitalizations are attributed to the increasing market size of the patient experience surveys to access the problems faced by the patients during the treatment to improve the patient experience.
On the basis of end-users, the market is segmented into hospitals, clinics, and home care settings. Among these, home care settings in the patient experience technology market are to grow with a high CAGR during the forecast period. As more patients prefer to receive healthcare services in the comfort of their own homes, there has been a corresponding increase in the demand for patient experience technologies that can enhance the quality of care provided in these settings.
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Global Patient Experience Technology Market Segmentation
Market Insight, by Component
Digital patient engagement
Patients contact center tracking.
Patients contact centers
Patient experience surveys
Patient live chat engagement
Others
Market Insights, by End-Users
Hospitals
Clinics
Home care settings
Market Insight, by Region
North America
o U.S.
o Canada
o Rest of North America
Europe
o Germany
o UK
o Netherlands
o France
o Norway
o Switzerland
o Denmark
o Rest of Europe
APAC
o China
o Japan
o India
o South Korea
o Rest of APAC
Rest of the World
Top Company Profiles
Schneider Electric
Siemens
ABB
Samsung
Honeywell International
Robert Bosch GmbH
LG Electronics
ASSA ABLOY
ACUITY BRANDS, INC.
Cisco Systems, Inc.