Frequently Asked Questions about Linking Xbox to Microsoft Account

Why do I need to link my Xbox console to my Microsoft account?
- Linking your Xbox console to your www.microsoft.com/link account allows you access to online multiplayer features, digital purchases, and cloud game saves. It also enables parental controls, cross-platform play, and social features, among other benefits.
How do I link my Xbox console using a code?
- On your Xbox, you might be prompted to sign in and receive a code. Use another device like a smartphone or computer to navigate to “microsoft.com/link”, sign into your Microsoft account if necessary, and enter the code.
The microsoft.com/link page isn’t working. What should I do?
- Ensure you are entering the correct URL and have an active internet connection. If issues persist, check for any disclosed service disruptions from Xbox or Microsoft support.
Can I link multiple Xbox consoles or devices to a single Microsoft account?
- Yes, you can manage multiple devices under a single Microsoft account, making it easier to access your content across platforms.
What should I do if I’m having trouble signing in after linking my Xbox to my Microsoft account?
- Verify that your Xbox console is online, and confirm that there are no service disruptions. You can also reset your www.microsoft.com /link account password as a troubleshooting step.