What Is Call tracking and how it Works?

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The virtual phone numbers unlike landline numbers won’t make you sit and wait but immediately connect you with the caller from any destination in the world. You will need a virtual phone number provider to activate this service in your office.

Call tracking is used in business where a call tracking software will keep tab on phone calls that are incoming. When an individual connect with a call tracked phone number pertaining to business, the call  is routed via a PhoneCallTrackingOnlineSharjah which will record the following details such as:

  • phone number of caller
  • Call date and time
  • Call duration
  • Wait time.
  • Exclusive vs repeat caller. 

The above details or information is used to track the effectiveness of your marketing promotion strategies.  It will track and determine trends and your customer activities. All these information will be helpful in improving sales process.

How does it work?

Call tracking service can be applied in different ways to suit your operational requirements. Call tracking service is used for tracking down the source of your incoming calls. It can be placed in several platforms such as:

·         Websites

·         Digital advertisements

·         Social channels

·         Other marketing channels

When a caller call any of the above numbers, the call tracking service will record all the information pertaining to the call and give it to the business that is using the service. Call tracking can also be installed in a business phone system in the form of hardware or software. The software installed in the system will receive incoming calls and register the information pertaining to the call, before redirecting the call to the concerned phone number or extension. This method of call tracking allows the business to use the existing numbers rather than using exclusive tracking numbers. Whatever method you use for call tracking you should determine which number to designate, a local number or toll-free number. The later is not recommended because service providers have their own doubts about these numbers.

How a Virtual Phone Numbers Work

Do not weigh virtual phone number with the same scale as your existing telephone number. It is different from your local service provider, because it originates from the cloud and will be linked to your present telephone number your business or you own. This is the reason why a virtual phone number is called as cloud telephony. The VirtualPhoneNumberDubai is usually connected to a smartphone or a landline phone. The virtual phone numbers unlike landline numbers won’t make you sit and wait but immediately connect you with the caller from any destination in the world. You will need a virtual phone number provider to activate this service in your office.

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